Your Privacy Matters

Privacy Policy

Plain-language answers about what we collect, why, and what we never do with it.

Effective July 2026 · Last updated: July 1, 2026

What We Collect

When you use the reservation, contact, event inquiry, or hookah booking forms on this website, we collect the information you choose to provide: your name, phone number, email address, and the details of your request (such as party size, preferred date and time, event details, and any special requests or notes you include).

We do not collect payment information through this website, and we do not require you to create an account.

Why We Collect It

We use the information you submit for one purpose only: to respond to you. That means confirming or arranging your reservation, answering your question, or planning your event with you.

We do not use your submission details for advertising profiles, and you will not be added to a marketing list simply because you contacted us.

Third-Party Form Processing

To deliver your message from this website to our team, form submissions are sent through a third-party form processing service that acts on our behalf. That service receives the contents of your submission solely so it can be delivered to us; it is not permitted to use your information for its own purposes.

If you prefer not to submit information through a website form, you are always welcome to reach us by phone or email instead — the details are below and on our Contact page.

What We Never Do

We do not sell your personal information. We do not rent it, trade it, or share it with third parties for their own marketing. The only outside party that handles your submission is the form processing service described above, and only to deliver your message to us.

Cookies & Analytics

This website may use basic cookies or privacy-respecting analytics in the future to understand how visitors use the site (for example, which pages are visited most). If and when analytics are enabled, they will be used in aggregate — to improve the website, not to identify individual visitors. This section will be updated with specifics before any such tools go live.

Data Retention & Your Choices

We keep form submissions only as long as needed to handle your request and any follow-up conversation, after which they are deleted.

You may ask us at any time to confirm what information we hold about you, correct it, or delete it. To make a privacy request, contact us using the details below and we will respond promptly.

Changes to This Policy

If we change how we handle your information — for example, when online form submissions are connected or analytics are enabled — we will update this page and revise the “last updated” date above before the change takes effect.

Questions or Privacy Requests

For any privacy question, or to request a copy, correction, or deletion of your information, contact us at info@mezzecafeaustin.com or call +1 512-580-1300. You can also write to us at 504 W Oltorf St, Austin, TX 78704.